Quality Improvement and Performance Lead

Job Type
Permanent- Full-Time
35 hours/week
Closing Date
September 22, 2023
  • Supports Community Health Centres to understand and use quality improvement methodologies, and implement best practices to improve client care and service delivery.
  • Collaborates with Community Health Centre networks, teams, and providers (through Learning Collaboratives and/or Communities of Practice) to support a Learning Health System approach across the sector.
  • Guided by a provincial workplan, leads, supports, and enhances performance and information management initiatives (i.e. development of internal and external reports).
  • Leads, participates and contributes to Alliance member committees.
  • Performs knowledge translation functions for provincial initiatives such as the Ontario Healthcare Reporting Standards, Multi-Sector Accountability Agreements, and Quality Improvement Plans.
  • Collaborates with Community Health Centre members and staff to better understand the complexity and unique services and supports of Ontario Community Health Centres.
  • Masters level (preferred) or University degree and experience in a related discipline (i.e. health administration, health informatics, health sciences, statistics, epidemiology, quality improvement).
  • Experience working in a healthcare environment and understanding the Community Health Centre model of care.
  • Understanding and experience in quality improvement (i.e. LEAN/Six Sigma, Model for Improvement), decision support and change management.
  • Experience collaborating and working with a variety of stakeholders with differing levels of quality improvement knowledge and experience, including care-providing staff and senior leaders across the sector.
  • Experience developing knowledge products for various audiences.
  • Functional understanding of strategy, operations, performance measurement  and quality improvement.
  • Strong project mangement skills, including prioritizing and managing multiple projects with complex demands and short timelines.
  • Proficient computer skills for data analysis and use of Microsoft Office applications.
  • Bilingualism required, oral and written.

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    In compliance with the 2005 Accessibility Ontarians Disability Act, the Univi Health Centre will make accommodations available duringthe selection process. You must advise the Human Resources Manager to identify your needs.

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